FAQs
What classes do you offer?
1
Our Baby Basic Life Support Class is delivered online, so you can join from the comfort of your own home using your own device. We also offer this class in person through our home visit service or, alternatively, at another suitable venue. Please note: in-person classes are charged at a different rate and quotations are provided based on number of participants, location and venue. Please contact us if you’d like to discuss an in-person class.
How do I join the online class?
2
Your class link will be sent to your email within 24 hours of booking. To get the best experience and ensure you don’t miss any important information, please connect to a reliable Wi-Fi or mobile data connection before the class begins. Unfortunately, we’re unable to pause the class or offer refunds for connectivity issues experienced on your end.
I haven’t received my online class link. What should I do?
3
Don’t panic! Please check your junk folder. If you’re still unable to locate your class link, please complete our contact form.
How can I contact you?
4
You can reach us anytime via our contact page. We aim to respond quickly - usually within one business day.